Customer shipping experiences - telling it how it is.
Thank you so much for the support through the last few weeks. Daniel was excellent in updating me while you were away. You guys are doing a great job! Would most certainly recommend to friends. Really appreciate your help again.
Our 3 pallets arrived at the door in the UK 2 weeks ago and everything was just as we last saw it. Zero breakage or damage. McCullough’s effort and attention was exceptional - particularly as this international move had the potential for lots of stress. They made it easy for us - they were always lightning fast at responding to our numerous questions, offered us great suggestions and everything that was promised was delivered. They kept us informed and looked after our ‘little concerns’ throughout the whole process. Truly exceptional service.” I have another 6 pallets for them next week!
I found my dream car, a 2012 Mustang Big Boss and I just had to get it back to NZ. Fast! Obviously I wanted a shipping company that had meticulous processes in place and meticulous attention to detail. McCullough over-delivered. They picked my Big Boss up immediately, packed it in a container and had it sailing within 7 days. Once it hit the Auckland port, it was cleared in 3 days and safely nestled in my garage within 5 days. Not a scratch nor a day wasted. Not even any additional fees. Their whole process was professional and perfect. A first-class act.
I wanted my huge motor home brought to NZ from LA with inner cargo (clothes and sports gear). Initially I felt overwhelmed by the process and all the custom rules but McCullough Ltd carefully stepped me through each one until I absolutely knew what was going on and had complete confidence that McCullough had everything under control. My only regret is that McCullough doesn’t control the price of Oil!