Customer shipping experiences - telling it how it is.
I collected my caravan today.
I would just like to say that my dealing with yourself and your company have been outstanding.
I understand your company imports a huge number of vehicles and yet, from the initial approach, you have been extremely helpful and and attentive to my requirement for importing a single caravan from the UK. I was initially unsure of the process and very wary of extraneous costs, however you made it very clear to me and I found it was a “piece of cake”. Your company even arranged collection of my caravan from the dealer in the UK.
This has turned out to be a straightforward and rewarding process with your personal contact throughout the transaction and I cannot speak higher of your assistance and service to me.
The price quoted included all elements with no hidden extras and came through exactly as expected.
My sincere thanks for your superb service and please feel free to utilise these comments for any future prospective customers.
Picked the BMW up from the Compliance Centre on Thursday. Went straight through with no problems, so that concluded what was a pretty painless process from start to finish (as you’d advised it would be!). Not only that, but I’ve got an absolutely fantastic car at a bargain price…. I can thoroughly recommend these 335D’s ! So the reason for the email is just to say thanks for your help and very clear advise, and for the efficiency of your service. It does make such a difference when dealing with someone who is so helpful. I may well bring another car in very soon, and you’ll be hearing from a couple of mates who now have your number and my recommendation !!
I picked up the M5 last week after compliance was completed and I’m very happy with it.
Just want to say thanks for the smooth way in which everything has been dealt with. Very happy with the service everyone has provided in importing our caravan.
Thanks for your help.I will continue to tell friends and family to use McCullough Ltd for our freight requirements.